Return Policy

Our policy lasts 30 days from purchase. After that we can't offer a refund or exchange. A 20% restocking fee applies to all returned merchandise.

Items must be returned in the same condition received, in the original packaging, with a receipt or proof of purchase.

Installed or activated systems · gift cards · downloadable software · custom-created products.

Once your return is received and inspected, we email you the approval or rejection. Approved refunds post to your original payment method within 30 days.

We replace items only if defective or damaged. Ship exchanges to 4545 Ponce de Leon Blvd, Coral Gables, FL 33146.

Return shipping costs are yours and are non-refundable. For items over $75, use a trackable service or shipping insurance.